API documentation can be checked for all technical details.
Excellent support is important to us. Falcon provides several ways to get answers to your questions quickly. Use our Help Centre or the live chat directly in Falcon and talk to our Customer Success team about your issue within only a few minutes.
We place a high value on intuitiveness and enable our users to work independently from day 1. Feel free to click around! Falcon warns you about irreversible actions. Our trash function helps you recover deleted information. If you have a question, our support chat will gladly help you.
Falcon comes with a wide-ranging support offer. Everything a transformation needs is included: From our support chat, the help centre, online trainings for all employees, set-up meetings, PMO trainings or user trainings. We cover any additional needs after a clear agreement and at fixed prices.
Nordantech uses a variety of methods to protect your data. All data is stored encrypted using AES-256 and transmitted over secure connections. We are proud to exceed applicable industry security standards with Falcon and are constantly working to improve the security, redundancy, stability, and performance of our service. Many of our security procedures are also described on this website.
For the operation of Falcon, we exclusively use our own servers in the German data center (Frankfurt) of our provider Amazon Web Services. The data is stored encrypted using AES-256 within our own private cloud (VPC) and is not accessible to third parties. Additional servers within the EU are also used for the active connection between the front- and backend. A current overview of all subcontracting relationships can be found here.
The default setting is that all data is stored as long as a Falcon hub exists. All test hubs are automatically deactivated after 30 days and released for deletion after another 3 months. For paid hubs, the situation is different after deactivation. These are archived for a period of 12 months for security reasons and only then released for final deletion. All data released for deletion (also via Falcon's trash function) will be permanently and irretrievably deleted after 3 months. If you wish an earlier manual deletion, please contact us.
All administrators can export all hub data (profiles, schedule, effects, status) at any time. Each export is accompanied by an email with a download link and the location information of the requesting user. The download is then possible for 3 days. After this period, the export file will be deleted.
Of course we have a standard order data processing (so-called ADV contract). This can be concluded at any time. If required, simply contact us personally.
Yes! It ends automatically and without any obligations.
The button "Get started" will take you to the registration for the trial. After entering the required data, you will receive your personal login link via e-mail.
Your trial period lasts 30 days. We will inform you about the remaining time by e-mail so you can react in time.
Absolutely. Falcon is most fun when you share it. You can add your colleagues in just a few clicks.
Your access to Falcon ends when your trial period expires. Your data will be stored for 6 months for possible recovery and will be automatically deleted afterwards. Your information will not be accessed by Nordantech or any third party at any time.
No, cancellation is not required. The test phase ends automatically.
Falcon is available to you in a simple and transparent licence model after your trial period. The costs are adapted to the needs of your projects. We are happy to answer any further questions you may have. Find out more about pricing here.
The abbreviation PMO stands for Project Management Office. The PMO's task is to support project participants in planning, implementing and controlling project portfolios. You can find out more about the tasks of a PMO in this blog article.
Project management makes sense once your strategy and transformation projects reach a certain size and complexity. Standard procedures, clear structures and efficient software-supported cooperation can save a great deal of time. This way, the team is freed from administrative tasks and can focus on the project content.
A transformation project can take many forms. Basically, they always involve major changes in a company that affect, for example, the business model, new markets or products, cost structures or acquisitions/divestments of business areas. Learn more about different transformation types.
A complex transformation project should be planned in detail and thoroughly before it starts. Focus topics of the planning phase are the project structure, the clustering of initiatives and measures and the detailed planning of activities, responsibilities and (financial) effects. You can learn more about this in our blog post on project planning.
Falcon offers functions tailored to strategy and transformation projects and structures complex strategy and transformation projects into clear, manageable elements. Through an intuitive interface, simple user management and clear responsibilities, you work in a focused way and with your team on all project content. A progress assessment and aggregation of all details in the schedule and effects into an overall picture enables management, PMOs and project managers to control and report efficiently. Learn more about Falcon's features here.
We will call you back at a time convenient for you and answer all your question in a brief phone call.