Last updated: September 15, 2020
Below you will find a current overview of the existing subcontracting relationships with regard to the Falcon software:
Infrastructure
Amazon Web Services (AWS)
Usage: Hosting of the software
Company: Amazon Web Services (EMEA SARL ; 5 rue Plaetis, L-2338, Luxemburg)
Server: DE (Frankfurt)
MaxMind
Usage: User localization service
Company: MaxMind Inc. (14 Spring Street, 3rd Floor Waltham, MA 02451, USA)
E-Mail: privacy@maxmind.com
Server: EU / US
Pusher
Usage: Websocket service (transmission of data between frontend and backend)
Company: Pusher Ltd. (160 Old Street, London, EC1V 9BW, England)
E-Mail: dataprotection@pusher.com
Server: EU
Logging
Papertrail
Usage: Service for analysis and aggregation of log files
Company: SolarWinds Worldwide LLC (7171 Southwest Parkway, Austin, Texas 78735, USA)
E-Mail: privacy@solarwinds.com
Server: EU / US
Sentry
Usage: Service for error analysis
Company: Functional Software Inc. (132 Hawthorne Street, San Francisco, CA 94107, USA)
E-Mail: compliance@sentry.io
Server: EU / US
Slack
Usage: Internal Notifications
Company: Slack Technologies Inc. (500 Howard Street, San Francisco, CA 94105, USA)
E-Mail: privacy@slack.com
Server: EU / US
Services
Intercom
Usage: Support-Chat
Company: Intercom Inc. (55 2nd Street, 4th Floor, San Francisco, CA 94105, USA)
E-Mail: compliance@intercom.com
Server: EU / US
Userfeed
Usage: Improvement suggestions from users
Company: Ad Reform LLC (1264 Van Allen Mews, Atlanta, GA 30318, USA)
E-Mail: support@userfeed.io
Server: EU / US
This translation is for information purposes only. In the event of any discrepancies between this version and the German version, the German version shall prevail.